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Complaints

Complaints

We have been around for long enough to know that we don’t always get it right. I hope that most parents and pupils will recognise that we try our best. We try to provide a fair but firm regime for all. Sometimes you may not agree with us. We can please most of the people some of the time and some of the people most of the time. But no one can please all of the people all the time …

If you are unhappy for any reason I hope that you will contact me. If this doesn’t answer your concerns you can make use of our formal complaints procedure:

 

The Governing Body of Treganna has adopted the Wales Government Guidance Document for formal complaints


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